Returns

We do our best to provide sizing details and condition reports.  

Things We Lost will accept returns of full-price shoes and clothing, based on size or fit reasons, for store credit. Refunds will not be issued. 

For your return to be accepted, it must meet the following criteria:

• Return initiated within 7 days of parcel delivery
• Things We Lost tag and any additional tags must be attached. 
• Item/s must be in the same condition as when received.

If you wish to return your purchase based on the above criteria, please notify us at:

hello@thingswelost.com.au

within 7 days of receiving your order. Include your order number and reason for return.

Return shipping costs are the responsibility of the customer.